Standardized Service System
Craun stick to the idea of Concentration, Innovation, Deploitation and Cooperation, establish a comprehensive, high-quality and perfect customer service system.
Pre-sales
One to one project responsibility system,professional technical guidance;
Communicate with clients positively to get the truly demands from them;
Efficient technical scheme design,3D scheme demonstration.
After-sales
Guide installation, commissioning, trial production and tracking on site for free;
Experts guidance & training on site;
Quick response for the spare parts replacement;
7×24H technical consultant.
Project Management of Electronic System
We have established an electronic project management system to realize the comprehensive monitoring from order to field operation, which can provide customers with fast spare parts management and system operation fault handling.